1020 S. State Highway 16
Post Office Box 835
Fredericksburg, TX 78624
Thank you for choosing Hill Country Memorial. Our mission is Remarkable Always! As part of our mission, we strive to sustain a patient satisfaction rating in the top 10 percent of all hospitals in the United States, and our Press Ganey scores show objective consistency in exceeding this benchmark.
There are a variety of ways that you should prepare for your inpatient or outpatient stay, as well as for a surgery. We invite you to read through the following links to prepare:
We offer comprehensive services to meet the Hill Country’s health care needs. If you have questions regarding available care, please call (830) 997-1380.
We do not turn anyone down for care because of the possibility that they will not be able to pay their bills. If you are concerned about your ability to pay for care, please speak confidentially with an HCM patient financial advocate in the business office at (830) 997-1260. You may qualify for financial support.
At HCM, we have many ways we provide you with remarkable care. For example, we have implemented an electronic bedside medication verification system to ensure that you receive the right medication at the right time and that your prescriptions do not conflict with any allergies or concurrent medicines that you're taking. This advancement supports your physician's expertise, as well as a team of highly trained health care professionals who are caring for you.
You may notice Auxilians serving you when you are here—hospital volunteers who serve patients in a variety of helpful ways. From welcoming visitors to the hospital, to ensuring family members are served in waiting rooms and more, Auxilians play an integral role in fulfilling the HCM mission of providing remarkable care.
We know there's always room for improvement, so we will ask for your feedback when you leave. One of the ways we'll ask for your opinion is through our Web site. Your feedback not only helps us make needed changes, it helps future patients make informed choices. So, please come back on-line and report what you think. Your voice will make a difference in future health care here.