Frequently Asked COVID-19 Questions

Testing for COVID-19

Please review updates and frequently asked questions regarding testing for COVID-19.

Key Points:

• Hill Country Memorial (HCM) is actively working with county officials and state officials to ensure testing is available for those who need testing.
• Drive-through testing is available on Monday – Friday 10am to 12pm with a doctor’s order.
• To protect those being tested and HCM Team Members, personal protective equipment (PPE) is worn while administering the test.
• Even though Texas has opened, it is important for all community members to practice the following steps to stay healthy:
  • Practice proper handwashing
  • Avoid touching your face
  • Properly wear your mask
  • Cover your mouth when you sneeze or cough
  • Stay home if you are sick
  • Practice safe social distancing
• For reliable and accurate information visit the following websites:
  • Center of Disease Control
  • Texas Department of State Health Services
• For additional testing locations in Texas, please visit:
  • txcovidtest.org

What are the symptoms of COVID-19?

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.

Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

• Cough
• Shortness of breath or difficulty breathing

Or at least two of these symptoms:

• Fever
• Chills
• Repeated shaking with chills
• Muscle pain
• Headache
• Sore throat
• New loss of taste or smell

Learn more >> https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html

What is the process for being tested?

If you feel ill and have symptoms for COVID19, please contact your primary care provider or call one of HCM’s Immediate Care Clinics during business hours. However, if you feel it is an emergency, please call 9-1-1 or visit HCM’s Emergency Department.

In order to be tested you must obtain a doctor’s order.

Who should get tested?

Please be mindful and practice social distancing to help prevent the spread.

Several laboratories are overwhelmed with the volume of COVID-19 testing and some are not taking any more samples. This increased number of testing has caused a significant delay in the resulting of the test.

To take the Coronavirus self-checker, visit >> https://www.cdc.gov/…/2019-nc…/symptoms-testing/testing.html

For CDC Resources >> https://www.cdc.gov/…/2019-nc…/symptoms-testing/testing.html

How long does it take to get test results back?

In Texas, multiple laborites provide testing; the time to receive the results directly depends on the testing laboratory. This timeframe could range from one (1) to seven (7) days. HCM is actively working with laboratories to secure tests that provide results in a reduced timeframe.

Developments are emerging daily; please contact 830.900.6100 for more information.