Hill Country Memorial Recognized For Excellence In  Women’s Care And Patient Experience

FREDERICKSBURG, TX — Hill Country Memorial (HCM) is a 5-star recipient for Natural Childbirth Care, as recognized by Healthgrades, the leading online resource for information about physicians and hospitals. The 5-star rating indicates that HCM’s clinical outcomes are statistically significantly better than expected for natural childbirth care.

“Healthgrades recognizes hospitals for providing exceptional care in a variety of cohorts for women’s health, and those that achieve a 5-star rating are focused on delivering high quality care,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “As healthcare trends continue to improve and evolve, patients who select a hospital that is a 5-star recipient can feel confident in their decision when it comes to women’s care.

To help consumers evaluate and compare hospital performance, Healthgrades analyzed all-payer state data for 15 states for years 2015 through 2017. Healthgrades found that there is a significant variation in hospital quality between those that have received 5-stars and those that have not. For example:

From 2015 to 2017, patients having a natural childbirth in hospitals rated 5-stars have, on average, a 43.5% lower risk of experiencing a complication while in the hospital than if they were treated by a 1-star rated hospital[1].

Hill Country Memorial Hospital also out-performed peer hospitals in providing outstanding patient experience and received the Healthgrades 2019 Outstanding Patient Experience Award. This distinction recognizes Hill Country Memorial Hospital as being among the top 5% of hospitals nationwide for patient experience.

Healthgrades evaluated patient experience performance by applying a scoring methodology to 9 patient experience measures, using data collected from the HCAHPS patient survey. The survey questions focus on patients’ perspectives of their care in the hospital, ranging from cleanliness and noise levels in patient rooms to factors such as provider communication and responsiveness to patients’ needs. The measures also include whether a patient would recommend the hospital to friends or family.

Hill Country Memorial is a health care organization in the heart of the Texas Hill Country that has gained a reputation for delivering remarkable care.  Hill Country Memorial was founded in Fredericksburg, Texas in 1971.  Today, the organization serves the communities of a 13-county region and includes a hospital, wellness center, medical offices, immediate care clinics and a host of other specialties. Learn more about Hill Country Memorial at www.hillcountrymemorial.org.


[1] Statistics are based on Healthgrades’ analysis of all-payer data for years 2015 through 2017 and represent 3-year estimates for patients in 15 states for which all-payer data was made available.