HCM Visitation Update:
Beginning, Monday, May 11, one visitor is allowed per patient stay

  • Each patient will be allowed one visitor per stay
  • COVID positive or COVID rule-out patients will not be allowed a visitor
  • Visitors will be provided a ‘visitor badge’ prior to entering  the facility
  • Visitors must be temperature screened prior to entering facility
  • Entry will not be permitted for visitors with COVID-19 symptoms
  • Visitors should bring a mask and must wear that mask At ALL TIMES
  • Visitors may not leave the patient room unnecessarily

HCM departments and services with modifications are listed below.

Emergency Department
(830) 997-4353

  • Masks required by all individuals who enter ED
  • No visitors, unless the patient is a minor or there are life-threatening circumstances, at the discretion of the staff. These visitors are limited to ONE per patient and cannot be interchanged.

Immediate Care Clinics

Fredericksburg (830) 992-2820

Llano (325) 247-9355

  • Patients must remain in their car and phone upon arrival to be pre-screened before being instructed when to enter the clinic.

Medical Group

(830) 990-1404

  • In-office and Telehealth appointments are available.
  • Patients with an appointment may enter the clinic.
  • Patients without an appointment are requested to return to their car and call the office to be screened before they’re allowed to enter.

Obstetrics

Kathleen C. Cailloux Birthing Center

(830) 997-1253

  • Please enter through the Admissions entrance or Emergency Room (ER). Our visitation policy of one visitor per stay is in effect.
  • Tours and classes are postponed.

Breast Center

(830) 990-6181

  • Please arrive at the time of your appointment (do not come early) and enter the building alone unless you need help accessing the building.

Outpatient Rehab

(830) 997-1357 & 1358

  •  At 50% capacity, that allows us to have 52 people in the building, which means we can safely bring in all PT, OT, ST, cardiac, and pulmonary rehab patients.
  • We have clearance from our primary referral sources to resume cardiac rehab as long as patients are comfortable returning.
  • Taking precautionary measures to ensure that all therapy and rehab patients can safely return to our building for care.

Sleep Lab

(830) 992-2552

  • One patient to one tech per night – no additional visitors are allowed in the lab
  • Technicians are required to wear PPE.
  • Patients are required to wear a mask in the sleep lab and remove shoes at the door.
  • Patients may only bring necessity items to the lab – no pillows, blankets, food or drinks.
  • As appropriate, we are using disposable supplies.

LAB

(830) 997-4253

  • Quickdraw/Lifescreen low cost lab & screenings 2nd Saturday of the month 8-11 am

HCM Wellness Center

(830) 997-1355

  • HCMWellnessCenter.org for a complete list of reopening information

HCM Thrift Shop

(830) 997-7688

  • Now open Monday – Friday 9 am-5 pm Saturday 10 am-3:30 pm
  • Limit 30 customers at one time
  • Online sales continue
  • Donations by appointment only

Wound Clinic

(830) 997-1265

  • Patients are asked to wait in their car until a team member meets them and takes them to the exam room.
  • Telehealth visits are conducted with patients who do not need hands on procedures or are at increased risk

Infusion

(830) 997-1265

  • Patients are asked to wait in their car until a team member meets them and takes them to the exam room.

Phone numbers to assist you when preparing for your visit.

  • Preparing for your appointment or procedure: Contact your provider. For a directory,
    visit www.hillcountrymemorial.org/find-a-doctor
  • Hospital Payment Plan: For information about payment plans or payment options for Hospital charges, please call our Financial Counselor at (830) 997-1428.
  • HCM Medical Group Payment Plan: To set-up a payment plan, or for out-of-pocket prompt pay discount, coordinate with the Medical Office Coordinator at the location you are receiving care.

Support Classes and Events
Visit our website www.hillcountrymemorial.org/events for Support Groups, Classes and Events as they are scheduled