We are passionate about offering lifelong medical care centered around you. Your needs, your preferences, your fears, and your desires. We will work with you at every level to assure that your custom-built medical team and your individually tailored experience exceed all expectations. Because we don’t just want you to have a nice visit. We want to be your medical partner, for life.

No Surprises Act

Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care.

To learn more visit >> hillcountrymemorial.org/no-surprises-act/ 

Compliance Hotline:

ComplianceLine A Commitment To Compliance.

Call anonymously, 24 hours a day, 7 days a week
800-361-8736

 

Click a link below to visit our external sites if you need to…
HCM Health Information Management Department Medical Records Request HCM patients can now request medical records by calling 830-997-1280 and/or emailing medicalrecords@hillcountrymemorial.org. If you need to get set up with portal access or have your access reset please send an email to the HIM dept. You can view most reports and results on My Hill Country Health Chart portal at  myhcchart.org. HIM… Learn More
Education on Medicare Insurance Resources to Review: Commonly Asked Medicare Questions (FAQ) Choosing a Plan_10.25.21 Should I Sign Up for Medicare at 65?   Learn More
Health Information Exchange Overview HASA: HIE Resource [English]  HASA: HIE Resource [Spanish] HASA is a non-profit, Texas-based, multi-region collaboration building a secure infrastructure between healthcare providers’ electronic health records (EHRs), making it possible to exchange information across differing platforms. This connection enables local health care providers and patients to access electronic patient records with other participating health care… Learn More
Patient Guide Click the image below to view a digital copy of the patient guide. Learn More
Patient Portals Access your patient portal. Learn More
Pay A Hospital Bill Do you need to pay an outstanding Hill Country Memorial Hospital medical bill? Learn More
Fill Out Forms We understand how daunting the weeks leading up to surgery can be. That’s why we make it as simple as possible. Learn More